Feedback is the key to our continuous improvement. We always evaluate our work and provide a comprehensive evaluation summary report to clients as part of our service.

testimonials

what our clients say...

The facilitation was nicely paced, sensitive, encouraging without being pushy, thoughtful – kept everyone involved and kept us considering the implications of what we were learning for our work (as well as in our personal lives).
Personal Leadership Programme participant

Jan ran a highly successful development process for a team of people whose project was coming to an end.  It enabled participants to focus on what they had gained from the experience and what their next steps might be.  The success was due to Jan's professionalism in planning, delivering and following up the event with all concerned.  I would not hesitate to use her services again.
Chris Baker, Head of Economic and Social Engagement, University of Brighton 360 degree feedback client

It's certainly given me a lot more confidence. I've noticed the most enormous transformation in some areas of my work … enormous would be an understatement.
Mentoring programme participant

From my perspective there has been a growth in her confidence and therefore an impact on her professional and career development – she has taken on new and challenging responsibilities and has the confidence to contribute to debates within the department and the broader organisation.
Line manager of mentoring programme participant

The group felt very comfortable with Jan and she was sensitive to the needs of the group. She was extremely skilful at pacing the course appropriately – we had plenty of time for discussion and didn’t feel hurried, yet we covered all the material.
Developing Others workshop participant

The main benefit was getting genuine feedback from my employers which I have found extremely encouraging and constructive. I have also gained a lot from making my own development plan and considering areas that I can improve in. Overall a really good programme, very useful and I am very pleased I took part.
360° feedback programme participant

The training sessions were invaluable. Not only did I learn about the mentoring scheme and its formalities, I learnt a lot about myself and how to handle different work relationships. As I am starting out as a line manager myself, I found the session on coaching skills particularly useful. The training sessions were carefully planned and led and I felt at ease with both the trainers.
Mentoring skills course participant

If you never achieve anything else in your life, you have convinced one person that I am worthwhile and that I should continue to try to always see the best in life and in people.
1:1 coaching client

Jan Shine worked as a consultant for the Association of University Administrators (AUA) on an important two-year government-funded project to develop a Continuing Professional Development (CPD) Framework for staff working in Professional Services in Higher Education. Jan undertook the project in a highly professional manner, reporting in a timely manner and completed the project on time.
Maureen Skinner, former Chair of AUA, Project Management client